Cover; Evaluating Elections: A Handbook of Methods and Standards; Title; Copyright; Contents; Acknowledgments; Introduction; Performance-Based Evaluation of Election Administration; Performance Measurement in Government and the Private Sectors; Goals of Performance Measurement in Elections; Elections Are about Data; Collection, Transparency, and Openness; This Is Not a Democracy Index; From Indexes to Performance-Based Management; Our Book in Brief; 1 The Electoral Ecosystem; Election Observation; Election Forensics; Legal Analysis; Residual Votes; Postelection Audits; Voter Surveys.
Poll Worker SurveysIncident Reports; Improving Performance: One Measure Does Not Work; The New Mexico Example; Cuyahoga County Example; Improving the Ecosystem; Conclusions; 2 Easily Available Data for Performance Evaluation; The Residual Vote; Provisional Ballots: Multiple Metrics; Incident Reports and Poll Worker Feedback; Voter Registration Databases; Lost Votes and Metrics for Policy Change; Moving from Data to Performance-Based Management; Using Performance Data for Election Improvement; Conclusions; 3 Measuring the Experiences of Voters; Qualitative Methods and the Voting Experience.
An Example: The Voting Systems Assessment ProjectQuantitative Performance Measurement Metrics; Survey of the Performance of American Elections; The VSAP Example; The New Mexico 2006-2010 Voter Surveys; Metrics from Voter Surveys; Voter Confidence; Polling Place Metrics; Wait Times; Problems at the Polls; Voter Identification; Applying Metrics to Management; Conclusions; Appendix: A Few Notes on Surveys and Focus Groups; Focus Groups; Designing Voter Experience Surveys; Nonprobability Sampling and Other Ways to Interview Voters; 4 Measuring the Performance of Poll Workers.
Measuring the Performance of Poll WorkersDemographics; Evaluating Procedures; Problems at the Polls; Confidence and Satisfaction; Implementing Photo Identification Requirements; Qualitative Measures of the Poll Worker Experience; Conclusions; 5 Auditing the Election Ecosystem; What Is an Election Ecosystem Audit?; Steps in an Election Ecosystem Audit; Step 1: Mapping the Election Process; Step 2: Auditing Each Process; Step 3: Election Day Voting; Step 4: EEA and Special Populations; Step 5: A Postelection Ballot Audit; Step 7: Reporting and Transparency; Conclusions; 6 Election Observation.
A Brief History of Election ObservationSome General Considerations for Developing Election Observation Studies; New Mexico 2006, 2008, and 2010 Election Observation Methodology; An Important Result: Issues Regarding Voter Identification; Findings and Recommendations: Linking Evaluations and Action; Designing an Effective Election Observation Study; Conclusion; Appendix: Precinct Opening, Closing, Election Day Forms; References; Index.
This book explores how the tools of public management and policy evaluation can generate the data to improve elections.
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Elections -- Handbooks, manuals, etc.
Elections -- United States -- Handbooks, manuals, etc.